Contact Our Sales Team
For sale inquiries, and help purchasing please contact us here.
Our friendly sales team are more than happy to help assist you with getting you the right set up. Whether it be for your caravan, camper trailer, off-road vehicle. We will always have the perfect set up available, and at a great price.
Just fill out the form below, and our friendly team will reply as quickly as possible.
You can also chat with us 24/7 via the Live Chat icon at the bottom right-handed corner of this page.
Contact Us
We are available from (9 AM-5 PM, Mon-Fri)
Customer Support
Do you need technical support for a product you purchased from us? Or do you need to claim warranty?
You can reach out to our support team below, and also visit our Help Desk.
FAQs
Quickest Way To Chat With The Team?
The quickest way to get in touch with our sales team is via the Live Chat in the right-handed corner of this page.
Our Live Chat Team are online 24/7 and are eager to assist you.
You can also call us on (02) 5761 0297 between (9AM-5PM, Mon-Fri).
Do You Offer Free Shipping?
Yes we offer free shipping on 90% of our product range Australia wide.
How Long Does Shipping Take?
Delivery times will vary between orders – we’ll do our best to let you know when to expect your delivery, however, this is largely dependent on the delivery service provider. As a guide, your orders should arrive within (4–9 Business Days), unless advised otherwise by the courier.
Once an order is processed, we’ll do our best to dispatch the order on the same business day or the next business day.
For details regarding our shipping information, kindly visit this page:
https://www.starpoweradvancesolartechnology.com/policies/shipping-policy
Do You Offer Pick Up?
We usually do not offer pick-up for orders placed with us. However in special circumstances we may be able to arrange scheduled pick-up from our Silverwater warehouse.
To find out call us on (02) 5761 0297
How Long Do I have To Return An Item?
You have (30 days) after we dispatch your item/s to request a return, full refund or replacement.
You can do this by visiting our Returns Centre at the bottom of our website. Or by following this link:
https://account.starpoweradvancesolartechnology.com/
How Do I Claim Warranty Or Get Product Support?
For PRODUCT SUPPORT, RETURNS and WARRANTY CLAIMS simply contact our customer support team.
To get in touch, kindly following this link:
https://www.starpoweradvancesolartechnology.com/pages/customer-support
Which Payment Methods Do You Accept?
We have a wide variety of payment methods to ensure a smooth and easy shopping experience for all.
We accept the follow methods:
Visa, Mastercard, Amex, Apple Pay, Google Pay, Shop Pay, ZipPay
StarPower Advance Solar Technology
28 Tooloon Street
COONAMBLE, New South Wales 2829
(02) 5761 0297
sales@starpoweradvancesolartechnology.com